Elevate Everyone’s Expertise with E3 Sales Coaching

Maintaining high-performing teams is challenging…

because it’s not easy to do.

Managers are responsible for developing and regularly coaching their teams. Many don’t have the tools or knowledge they need to be highly effective. The process is inconsistent, feels overwhelming, and is therefore often neglected.

The result?

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A lack of ongoing skill development leads to high turnover and missed sales.

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Leaders waste time with ineffective, inefficient , and inconsistent meetings.

Your Top 20% are intrinsically motivated to perform; your Bottom 20% (non-performers) consume most of your time and attention; leaving the middle 60% not supported enough to reach their true potential.

What make developing your team easy

(with essentially no preparation) 

Our collaborative E3 Discussion and Coaching platform positions your team members to positively impact your organization’s culture and results.

How It Works

 

Download

Get monthly access to an engaging, informal, leader’s guide focused on key sales skills.

Engage

Managers do less talking during their monthly 20 minute E3 meetings and better facilitate collaborative microlearning that sticks.

Reinforce

Team members receive monthly retention and implementation assessment to reinforce key behaviors.

Measure

Watch as the entire team’s performance improves by leveraging your leader’s skills and by engaging every team member.

 

We consistently improve performance by focusing on behavior modification, driving for a high level of execution by every person on the team.

The result?

time

Informal micro-training that's easy to use saves managers time and keeps your leaders in the field.

time

Monthly touch-points with every team member lead to targeted coaching sessions that improve results and decrease turnover.

Tactical skill development in a collaborative setting generates more sales.

E3 Discussion and Coaching Platform

Powered by E3 Performance Solutions

 

Ongoing Program

12 or 24-month coaching program delivers a new set of interactive materials every month.

 

Collaborative Content

Leader guide promotes collaborative learning for better engagement and retention.

 

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Skill Transfer Confirmed

Meeting engagement and follow-up survey metrics confirm skill transfer.

 

CURRICULUM

Each session focuses on the tactical behaviors teams need to be successful in driving revenue and improving customer experience through enhanced and consistent team engagement in all aspects of the business. Our areas of expertise:

 

Selling Skills

  • Building Value
  • Converting Problems into Needs
  • Metrics Selling
  • Your First Impression May Be Your Last
  • Handling Objections
  • The Power of Self-Generated Leads
  • Negotiating a “Win-Win” Strategy
  • Winning Attitudes
  • A Clear Perspective on Price
  • Developing Benefits That Sell
  • Developing Problems into Needs
  • The Relationship Contract

Diversity, Equity, & Inclusion

  • Engaging Others Productively
  • Intent VS Impact
  • Benefits of an Inclusive Organization
  • Less = More: How Equity Helps Everyone
  • Our Context Shapes Our Content – Continuing the Journey
  • It’s About Making People Count 
  • Balancing Diversity, Equity, and Inclusion
  • Equity & Inclusion Impacting Us All 
  • Inclusive Organizational Characteristics
  • The Impact of Micro-Aggressions 
  • Embracing Generational Differences

Customer Experience

  • Building Customer Relationships
  • Effective Listening
  • Handle It
  • More Time to Serve
  • Presenting Solutions
  • Putting it All Together
  • Soft Collections
  • The Mysteries of Problem Solving
  • The Quality Component
  • The Right Question
  • The Service Team
  • Understanding Customer Needs

Staff Development

  • Greeting Guests
  • Customer Service Basics
  • Handling Complaints
  • Resolving Issues
  • Teamwork
  • Increasing Productivity
  • Daily Meetings 
  • Answering Questions
  • Giving Directions
  • Goal Setting
  • Respect for Others
  • Effective Time Management

Safety

  • Circle of Safety (vehicle safety cones) 
  • Distracted Driving
  • PPE (Personal Protective Equipment) 
  • Ladder / Rack Inspections
  • Working in an attic or crawlspace 
  • Driving: Parking
  • Digging
  • Ladder Carrying
  • Lifting
  • Driving: Before you start your trip
  • Lockout / Tagout
  • Ladder Climbing

Leadership

  • Foundations of Leadership
  • Change Leadership
  • Charismatic Leadership
  • Entrepreneurial Leadership
  • Coaching for Continued Performance
  • Corrective Coaching Language 
  • Providing Positive Reinforcement
  • Time Management
  • Handling Difficult Conversations 
  • Executing for Desired Results
  • Employee Engagement
  • Running Effective Meetings

Elevate Everyone’s Expertise

with the E3 Discussion and Coaching platform 

Schedule a call today to discover how you and your team can use the E3 Discussion and Coaching Platform to drive your success. You’ll review a free training module during your call

Sales Training Success

What our clients are saying…

Our Clients

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Direct Auto Insurance
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Let’s get started.

Schedule a call today!